Custom OCR · Kannada
Reads Kannada handwriting and print — ledger forms, applications and field notes that were never digitised.
- Handwriting + print
- Ledger & form layouts
- Field-note capture
Governance AIBuilt with the Government of Karnataka
Citizen services in their language.
Built with the Government of Karnataka. Newron reads Kannada handwriting, speaks in regional dialects and surfaces policy answers from documents that were never indexed — so grievance redressal works at the speed of a phone call.
Grievance GR-30952 · handwrittensample
Read · Kannada
ರಸ್ತೆ ದುರಸ್ತಿ ಮನವಿ
Request for road repair
- Routed to
- Public Works
- Priority
- High
- Reply
- Kannada voice note
01 · Capabilities
The stack behind a working grievance desk.
Language, voice, triage and knowledge — assembled into one workflow that meets citizens where they are.
Regional TTS & ASR
Natural regional voices with low latency, so citizens can speak and be answered in their own dialect.
- Dialect-aware
- Low latency
- Phone-line ready
Grievance triage
Classifies, routes, summarises and drafts a response for every grievance — at the speed of a phone call.
- Auto-classification
- Officer routing
- Draft responses
Policy discovery
Surfaces the exact clause from PDFs and circulars that were never indexed, with a citation.
- Clause-level retrieval
- Cited answers
- Scales to archives
02 · A grievance, end to end
From a voice note to a resolved case.
Every step is logged and reviewable. Officers approve; Newron does the assembly.
00:00
Citizen speaks, in Kannada
A voice note or call is transcribed and understood — no forms, no app, no English.
00:04
Classified & routed
Category, district and the right officer tier identified automatically.
00:09
Policy retrieved
The governing rule is surfaced with its clause and current status.
00:14
Response drafted
A reply is drafted in the citizen's language for officer approval.
SENT
Spoken back
The approved response is delivered as natural regional speech.
03 · Why it matters
Reach the citizens a form never could.
Language and literacy are the real barriers to public services. Newron reduces the reliance on English-language forms and written applications.
Across grievance categories in pilot
1
Language in production · Kannada
4:12
Median response time (mm:ss)
100%
Cases audit-logged
04 · Questions
Common questions.
Which languages and dialects are supported?
Kannada is in production, including handwriting recognition. No other language is in production today — the stack is built to extend to other Indian languages and regional dialects, but each one needs its own data and evaluation before we would call it supported.
Can it run inside government infrastructure?
Yes. Newron deploys on-premise or air-gapped within state data centres, with explicit data-residency commitments and full audit trails.
Does an officer stay in the loop?
Always. Newron drafts and routes; a human officer reviews and approves every response before it is sent.
How does it find answers in old circulars?
Policy discovery indexes scanned PDFs and circulars and retrieves the exact governing clause with a citation, even when the source was never digitised.
For the public sector
Bring services to every citizen.
We work with state bodies to scope a pilot on a single grievance category, on your own infrastructure, with the audit trail your compliance teams require.